Brozelonoz.world

Privacy Policy

Last updated:

This Privacy Policy describes how Brozelonoz.world ("we," "us," or "our") collects, uses, stores, and protects your personal data when you use our website and services. We comply with the General Data Protection Regulation (GDPR), the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable data protection laws.

Data Controller

Brozelonoz.world
1033 Robson St, Vancouver, BC V6E 1A5, Canada
Email: admin@brozelonoz.world

Data We Collect

We may collect the following categories of personal data:

  • Identity data: Name, title, and other identifiers when you place an order or contact us.
  • Contact data: Email address, telephone number, billing and shipping addresses.
  • Communication data: Messages you send us through forms, email, or other channels.
  • Technical data: IP address, browser type and version, time zone, device information, operating system.
  • Usage data: How you interact with our website, pages visited, time spent, click paths.
  • Marketing data: Your preferences regarding receiving marketing communications.

Legal Basis and Purposes

We process your data based on the following legal bases:

  • Contract performance: To process orders, fulfill requests, and provide customer support.
  • Legitimate interests: To improve our services, website functionality, security, and fraud prevention.
  • Consent: When you explicitly agree to receive marketing communications or analytics cookies.
  • Legal obligation: To comply with tax, accounting, and regulatory requirements.

Retention Periods

We retain personal data only as long as necessary for the purposes outlined above:

  • Order and contact data: up to 7 years for legal, accounting, and warranty purposes.
  • Marketing consent records: until you withdraw consent, plus a short period for processing.
  • Technical and access logs: up to 12 months for security and troubleshooting.
  • Cookie preferences: stored until you modify or reset them.

Your Rights

Under GDPR and applicable laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data ("right to be forgotten") in certain circumstances.
  • Restriction: Request limitation of processing in specific situations.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to processing based on legitimate interests or for marketing.
  • Withdraw consent: Withdraw consent at any time where processing is consent-based.
  • Complaint: Lodge a complaint with a supervisory authority in your jurisdiction.

To exercise these rights, contact us at admin@brozelonoz.world. We will respond within 30 days.

Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers (hosting, payment processors, email delivery) under strict data processing agreements.
  • Legal and regulatory authorities when required by law or to protect our rights.
  • Professional advisors (lawyers, accountants) when necessary for our operations.

All third parties are bound by confidentiality and data protection obligations.

Security Measures

We implement appropriate technical and organizational measures including:

  • HTTPS encryption (TLS 1.3) for all data in transit.
  • Secure storage with access controls and encryption at rest where applicable.
  • Regular security assessments and penetration testing.
  • Employee training on data protection and privacy.
  • Incident response procedures for potential data breaches.

International Transfers

If we transfer data outside the EEA or Canada, we ensure adequate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or binding corporate rules. We will inform you of any such transfers upon request.

Children's Privacy

Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. The "Last updated" date at the top will reflect the most recent version. We encourage you to review this policy periodically.

Contact

For privacy-related inquiries or to exercise your rights:
Email: admin@brozelonoz.world
Address: 1033 Robson St, Vancouver, BC V6E 1A5, Canada